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±êÌâ: ²¼Àï˹°àAssistant Property Manager and Front Office Agent [´òÓ¡±¾Ò³]
×÷Õß: kdl51hbn5u ʱ¼ä: 2015-12-19 18:17
±êÌâ: ²¼Àï˹°àAssistant Property Manager and Front Office Agent
Landgreat Group has a portfolio of 250 properties with 10properties at short term units (this is numbers will be continuing developing).We are looking for an innovative, flexible & hard working Assistant ofproperty manager to manage daily Front Office operations and assistant toProperty manager on the long term rental business in Fortitude Valley
If you are a passionate, driven & results orientatedindividual, then we invite you to apply now to join our team!
Key Responsibilities:
¡¤ Creating a professional first impression for thecomplex
¡¤ The daily management of guest accounts andrecords
¡¤ Suite allocations & dealing with guestrequests and enquiries
¡¤ Up selling room types where appropriate
¡¤ Settling guest accounts, in a timely andefficient manner
¡¤ Accurate cashiering at the end of every shift
¡¤ Valet car parking
¡¤ Maintaining strict security procedures to ensureguest confidentiality and safety
¡¤ Setting a high standard of service to exceedguest expectations
¡¤ 2 years minimum experience in a similar role ina 4 to 5 star hotel environment.
¡¤ Advanced communication skills, impeccablegrooming and the ability to work under constant pressure.
¡¤ Ability to work a 7 day week rotational rosterincluding weekends and public holidays.
¡¤ Experience with Console will be advantageous andchannel management software
¡¤ Work with Housekeeping supervisor to ensure thecleanliness of the guest rooms and the public areas
¡¤ Work with Maintenance department to ensuremaintenance requests are met & preventative maintenance program is adheredto
¡¤ Manage the Accounts Receivable & Debtorscollection processes
¡¤ Supporting and assisting General Manager in longterm rental business.
The ideal candidate will possess:
¡¤ Knowledge of Strata
¡¤ Excellent customer service skills and theability to answer all guests enquiries
¡¤ High level of organisational skills and abilityto work under pressure
¡¤ Exceptional grooming and presentation
¡¤ Willingness to use initiative and solve problems
¡¤ Strong verbal and written communication skills
¡¤ Knowledge of Console Property Management Systems
¡¤ Understanding of Hotel Front Office proceduresand systems used in Hotel Management
¡¤ Experience working in a Front Office role is anadvantage but not essential
¡¤ Full availability, including weekends and publicholidays
¡¤ Minimum 2 years Hotel Front Office experience
¡¤ Must be able to work on a rotating roster: AM,Afternoon & PM shifts
You will be asked the following questions when you apply:
¡¤ Are you eligible to work in Australia?
¡¤ How many years experience do you have in a similarrole?
¡¤ When are you available to start?
¡¤ What days are you available to work?
¡¤ Rate your skill level using Microsoft Officeproducts
We thank all interested parties in advance for theirapplication, however only successful applicants will be contacted.
Preferred start date: ASAP
The selection criteria must be addressed in the letter ofapplication
Only applicants with the right to work in Australia needapply
Only short listed applicants will be contacted
»¶Ó¹âÁÙ °ÄÖÞͬ³ÇÍø (https://www.tongchengau.com/) |
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